Helpful Info for New and Returning Users

Welcome image

Carnegie Mellon University Libraries welcome all new and returning students, staff, and faculty to the start of the fall 2020 semester! Feel free to reach out to our friendly faculty and staff in the Libraries at any time to help you get acquainted with our many services, events, workshops, and technologies available to you.

Visiting Our Spaces

For the fall 2020 hybrid semester, the Libraries are introducing new protocols at our three Pittsburgh locations: Hunt Library, Sorrells Engineering and Science Library and Mellon Institute Library. Additional guidance is available for our Qatar library.

  • Access to the Libraries' facilities is restricted to current CMU students, staff, and faculty members. 
  • All visitors who intend to study in Hunt and Sorrells Libraries must reserve their seat ahead of their visit. The Mellon Library space will be accessible for those who already have clearance to enter the Institute. 
  • The second and fourth floors of Hunt Library will be closed to the public.
  • The Hunt Library stacks will be closed and items will be retrieved by employees. The Sorrells Library stacks will remain open for requests, browsing and self-checkout. The Mellon Library stacks will remain open for requests and, for Mellon affiliates, browsing and self-checkout.

View all library hours and read more about the new library guidelines for COVID-19.

Accessing Resources from Off-Campus
  • Connect with library resources, no matter where you are, with CMU’s Virtual Private Network (VPN). You will be prompted to log in with your Andrew ID and password. See these instructions for guidance.
Exploring Our Collections 
Connecting with a Specialist
  • There are many ways to connect with librarians and subject specialists for quick questions or consultations, including phone, e-mail, chat, or Zoom web conference. Contact a specialist directly to make an appointment, or e-mail us with a general inquiry. 
  • Prepared by subject specialists, these research guides list the best databases and other resources for specific classes or subjects.
  • Attend a workshop to learn a new skill, deepen your understanding of a specific topic, or gain exposure to an unfamiliar technology, tool, or technique.

Want to learn more about our library services? Sign up for our newsletters to hear about upcoming events, exhibits, resources, and other library news.

Need a Zoom background while working online? We've curated a selection of current and archival images from your favorite library and campus locations available to download. Check out all the options.

Be sure to visit the Getting Started pages:

Undergraduates
Graduates
Post-docs & visiting researchers
Staff
Faculty