GCC: Handling Difficult People

Handling Difficult People

Global Communication Center Workshop: Team Communication Part II: Handling Difficult People and Situations

  • WHEN: Mar. 1, 5 - 6 p.m.
  • WHERE: Ideate Studio A, Hunt Library

Even if you do everything “right” on a team project, you can still encounter difficult people and difficult situations.  This workshop teaches you to approach difficult team situations in a way that is most likely to give you positive results. 

You will learn: strategies for confronting dismissive or aggressive teammates; how to respond to teammates who produce poor quality work; how to advocate for a particular role on a project; we will cover both what to say - and what not to say - in tense situations. Visit cmu.edu/gcc to sign up