Interlibrary Loan

Quick Links ILLiad: Request items; track requests; renew loans. E-ZBorrow: Search catalog and request books. Other Library Catalogs: Search other local catalogs. OLC: Search catalogs; use Oakland libraries. Use your library's interlibrary loan service to request items FROM Carnegie Mellon FAQ and Info How can I get a book that is checked-out? You have four options, including interlibrary loan. How much does it cost? Most interlibrary loans are FREE. How do I get started? Sign up to be an ILLiad user: ILLiad for First-time Users. What will I use ILLiad for? What does this ILLiad status message mean? What can I get by interlibrary loan? Articles from journals, newspapers, other publications. Most books, microforms, theses, some dissertations. What can't I get by interlibrary loan? How do I install certificates in Netscape Navigator? Using Other Libraries FAQ There are many ways besides interlibrary loan to get materials from other libraries. How to Get Interlibrary Loan Copies We notify you by phone or email when copies are available, and you pick them up at circulation. Select other article delivery preferences in ILLiad - Receive photocopies by Campus Mail. Receive electronic full-text by email when possible. How to Get, Use, Renew, and Return Interlibrary Loans We notify you by phone or email when items are available, and you pick them up at circulation. Loan periods vary; usually about 3 weeks. You may request a loan renewal using ILLiad within a 15 day window: 7 days before through 7 days after the loan due date. EXAMPLE If due 3/10, request renewal between 3/3 and 3/17. Renewal requests are subject to the lending library's approval. Return items where you picked them up. What if I break the rules?

	Service Points

Engineering and Science Library
Wean Hall, 4th Floor
Lorri Keeling
412-268-7215
412-681-1998 fax
es82@andrew.cmu.edu

Hunt Library
3rd Floor
Barry Schles
412-268-3030
412-268-6944 fax
hl82@andrew.cmu.edu

Mellon Institute Library
Mellon Institute, 4th Floor
Kathy Bossick
412-268-3172
412-268-6945 fax
mi82@andrew.cmu.edu

Head of Access Services
Joan Stein
412-268-5826
joan@andrew.cmu.edu

	Hours

Regular ILL Hours:

Monday - Friday -- 9 a.m. - 5 p.m.

Pick up or return interlibrary loan items any time the library is open ... see ILL service hours.

	Did You Know?

Place Requests in FirstSearch
1. Find an item in FirstSearch that you want to request.
2. Go to the full record for item.
3. Click the red 'Get It' button.
4. Click the red 'GO' button, beside 'Request item via ILLiad' under Interlibrary Loan.
5. WebISO Secure Login screen opens. Login to WebISO.
6. Your ILLiad account screen will open, with your request already filled in with info from FirstSearch.
7. Submit request.

NOTE: If you use the Firefox browser, you will need to go through several screens to allow Firefox to accept the ILLiad certificate. You will only need to do this once. WebISO is incompatible with ILLiad so the old way of requesting, by clicking the “Request from Interlibrary Loan” link, no longer works.  We will remove this link in the near future.