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Ask a Librarian
Chat Reference
Regular Summer Hours: Monday-Friday, 1-5 p.m.
Reference questions answered in real-time chat or instant messaging by a Carnegie Mellon librarian.
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In off-hours, click the button to leave an email message. Having Trouble Connecting? [Carnegie Mellon users only.]
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You can also reach us by instant messaging "AskAndyCM" through any of these chat services:
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Email Reference
Hours: Send a question anytime.
Get quick answers by email from a Carnegie Mellon librarian.
- Art, architecture, design, music, drama: artsref@andrew.cmu.edu
- Business, humanities, social sciences, general reference: huntref@andrew.cmu.edu
- Biology and chemistry: sciref@andrew.cmu.edu
- Computer science, engineering, math, physics, robotics: sciref@andrew.cmu.edu
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Phone Reference
Hours: Vary by department. Library Hours
Get quick answers by phone from a Carnegie Mellon librarian.
- Art, architecture, design, music, drama: 268-7272
- Business, humanities, social sciences, general reference: 268-2442
- Biology and chemistry: 268-3171
- Computer science, engineering, math, physics, robotics: 268-2427
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In-Person Reference
Hours: Vary by department. Library Hours
Get help with library research at any reference desk.
- Art, architecture, design, music, drama: Hunt Library, 4th Floor
- Business, humanities, social sciences, general reference: Hunt Library, 1st Floor
- Biology and chemistry: Mellon Institute Library, Mellon Institute, 4th floor
- Computer science, engineering, math, physics, robotics: Engineering & Science Library, Wean Hall, 4th floor
Contact the liaison librarian for a subject area for specialized advice and help with library research.
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Reference Desk Locations |
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Regular Reference Service Hours
See individual library location for specific hours.
Chat Hours
Monday - Friday: 1-5 p.m.
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Privacy Notice |
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Transcripts of email and chat reference questions and answers may be used by authorized library staff for research purposes. All identifying information will be removed. If you do not want a record kept of your information request, you may talk to a librarian in person or by phone. Contact information is given below.
Please contact Jean Alexander (jeana@andrew.cmu.edu) if you have any questions regarding this policy. |