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Regular Summer Hours: Monday-Friday, 1-5 p.m.
Reference questions answered in real-time chat or instant messaging by a Carnegie Mellon librarian.



In off-hours, click the button to leave an email message.

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You can also reach us by instant messaging "AskAndyCM" through any of these chat services:

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  Email Reference

Hours: Send a question anytime.

Get quick answers by email from a Carnegie Mellon librarian.

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  Phone Reference

Hours: Vary by department. Library Hours

Get quick answers by phone from a Carnegie Mellon librarian.

  • Art, architecture, design, music, drama: 268-7272

  • Business, humanities, social sciences, general reference: 268-2442

  • Biology and chemistry: 268-3171

  • Computer science, engineering, math, physics, robotics: 268-2427
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  In-Person Reference

Hours: Vary by department. Library Hours

Get help with library research at any reference desk.

  • Art, architecture, design, music, drama: Hunt Library, 4th Floor

  • Business, humanities, social sciences, general reference: Hunt Library, 1st Floor

  • Biology and chemistry: Mellon Institute Library, Mellon Institute, 4th floor

  • Computer science, engineering, math, physics, robotics: Engineering & Science Library, Wean Hall, 4th floor

Contact the liaison librarian for a subject area for specialized advice and help with library research.

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Contact Information
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    Reference Desk Locations
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General Reference
Hunt Library - First Floor
(412)268-2442
huntref@andrew.cmu.edu

Arts
Hunt Library - Fourth Floor
(412) 268-7272
artsref@andrew.cmu.edu

Engineering & Science
Wean Hall - Fourth Floor
(412) 268-2427
sciref@andrew.cmu.edu

Mellon Institute (Chemistry and Biology)
Mellon Institute
(412) 268-7384
sciref@andrew.cmu.edu

   Hours
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Regular Reference Service Hours

See individual library location for specific hours.

Chat Hours
Monday - Friday: 1-5 p.m.


   Privacy Notice
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Transcripts of email and chat reference questions and answers may be used by authorized library staff for research purposes. All identifying information will be removed. If you do not want a record kept of your information request, you may talk to a librarian in person or by phone. Contact information is given below.

Please contact Jean Alexander (jeana@andrew.cmu.edu) if you have any questions regarding this policy.


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