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Interlibrary loan guide for students in the Heinz School - Australia programs

Requesting journal articles through ILLiad
If after verifying through SFX and Cameo that a journal article is not available online through any of the subscription databases, you can request an electronic copy of the journal article through the ILLiad interlibrary loan service.

When setting up your ILLiad account, select "send to address" as the method of delivery. The comment "Prefer electronic delivery" should be checked "Yes." For the "Delivery location" option, select "Offsite locations." Select a login and password that you can easily remember, but that others will not be able to guess.

How will journal articles arrive? When will they arrive?
You will receive an email message once the journal article is ready for you. In most instances, there will be a link provided for you to download the article or the article will be an attachment you can download. On rare occasions, however, you may receive an email that the article you requested will be mailed to you via UPS. Pleae allow 7-10 days for article processing, even though many times you will receive your article request sooner than this.

How can I request books through interlibrary loan?
Presently, there is no established service for borrowing books through the CMU Libraries in Pittsburgh. Consult with one of the Heinz School - Australia academic advisors or professors for recommendations regarding borrowing books locally.

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